Re: Outlook express behaving strangely since SP2 install!
- From: "david the wild-thing" <d.h.whitehead@xxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Fri, 8 Oct 2004 10:26:31 -0400
http://www.freedomscientific.com/fs_support/BulletinView.cfm?QC=744
Details of Selected Bulletin
Bulletin Type: FAQ Number: 18895
Date Posted: 07/27/2004
Product Name: JAWS for Windows
Version: 5.0 plus
Category: Outlook Express
Question:
Why doesn't JAWS read the body of an Outlook Express message automatically
in Window XP with Service Pack 2?
Answer:
This is a focus issue with Microsoft Outlook Express that occurs with or
without JAWS running and is specific to Windows XP Pro with Service Pack 2.
When
Outlook Express is set to display all e-mail messages in plain text, the
focus moves to the subject line instead of the body when you open a message.
JAWS
reads the subject, but cannot read the message body because that area does
not have the focus.
For your convenience, script files are now available which will resolve the
issue with JAWS 5.10. You can replace the fixed script set in your
c:\JAWS510\Settings\enu
folder as follows:
1. Download the modified script set:
ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/Tools/5.10FixOE6.zip
2. Unzip the files. The file set should include:
- msoe.jsh
- msoe.jsm
- Outlook Express 5-6.jkm
- Outlook Express 5-6.jsb
- Outlook Express 5-6.jss
- Outlook Express 5-6.jcf
- Outlook Express 5-6.jsd
3. Copy and paste these files into the JAWS510\Settings\ENU folder. This
overwrites the existing files.
Note that this script set also fixes the problem described in the following
article:
JAWS speaks the message title in Outlook Express twice
This can stil also be handled by changing the Read All Messages in Plain
Text option, though this might not be an otpion for those who must use plain
text.
1. Start Outlook Express 6.0 or later.
2. From the Tools menu, choose Options.
3. Hold CTRL and press TAB until you move to the Read page.
4. Clear the Read All Messages In Plain Text check box.
Alternatively, if you want to keep the plain text setting, press the TAB key
after opening an e-mail message. Then, manually carry out the Say All
command
by pressing INSERT+DOWN ARROW.
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