RE: Outlook 2007, JFW 11

  • From: "Cy Selfridge" <cyselfridge@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 13 Apr 2010 08:52:23 -0600

Hmm, most interesting.

Now, if your messages happen to be grouped by something like "date" be sure
that the group is not collapsed as you will see some of the messages in that
group but not all. (very frustrating). You need to be sure that the group is
expanded and the expand/collapse is a toggle.

I would remove the group option as in only causes much confusion
particularly with JAWS.

Cy

 

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Becky Tsurumoto
Sent: Tuesday, April 13, 2010 8:38 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: Outlook 2007, JFW 11

 

Adrian,

 

After I read a message, the message remains in my Inbox.  Once, however, I
exit Outlook, the read message is no longer in my Inbox when I return to
Outlook.

It's not in any of my other folders either.

 

Becky

 

 

 

 

 

 

 

 

 

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Adrian Spratt
Sent: Tuesday, April 13, 2010 7:16 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: Outlook 2007, JFW 11

 

Becky,

 

I've been trying to understand this sentence in an earlier message of yours.
You seem to say that a list of both unread and read messages appears, but
then say that "old" read messages don't. could you clarify?

 

When I hit Enter on Inbox, a list of my read and unread messages appeared,
but not old read messages which have not been deleted.

 

 

 

  _____  

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Becky Tsurumoto
Sent: Tuesday, April 13, 2010 2:58 AM
To: jfw@xxxxxxxxxxxxx
Subject: Outlook 2007, JFW 11

 

Thanks to Cy, Don, Victoria, and Adrian for responding to my post.

 

Don, when I hit F6, my Outlook folders were listed.  

When I hit Enter on Inbox, a list of my read and unread messages appeared,
but not old read messages which have not been deleted.

 

I called JAWS tech support and was told to check settings under Tools and
Options.

I was told my problem was not a JAWS issue.

 

I'm hoping to have a tech friend help me, but in the meantime, I have to
remember to move a read message, which I don't want to lose, to another
folder.

 

Like Adrian, I find that Windows 7 and Outlook 2007 require a huge learning
curve.  

Word 2007, which I have dabble with a bit, is even more overwhelming since
it's so different.

 

Thanks again,

Becky

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