Becky, I've been trying to understand this sentence in an earlier message of yours. You seem to say that a list of both unread and read messages appears, but then say that "old" read messages don't. could you clarify? When I hit Enter on Inbox, a list of my read and unread messages appeared, but not old read messages which have not been deleted. _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Becky Tsurumoto Sent: Tuesday, April 13, 2010 2:58 AM To: jfw@xxxxxxxxxxxxx Subject: Outlook 2007, JFW 11 Thanks to Cy, Don, Victoria, and Adrian for responding to my post. Don, when I hit F6, my Outlook folders were listed. When I hit Enter on Inbox, a list of my read and unread messages appeared, but not old read messages which have not been deleted. I called JAWS tech support and was told to check settings under Tools and Options. I was told my problem was not a JAWS issue. I'm hoping to have a tech friend help me, but in the meantime, I have to remember to move a read message, which I don't want to lose, to another folder. Like Adrian, I find that Windows 7 and Outlook 2007 require a huge learning curve. Word 2007, which I have dabble with a bit, is even more overwhelming since it's so different. Thanks again, Becky