I seem to notice this behavior on versions 10 and 11. BEFORE DELETING< I verify my position either by pressing JAWSKEY plus numpad8 (sayLine) or pressing numpad5 (sayCharacter). If I like the result, then I delete. Worst case, you can go to the delete folder and move your mail back to the inbox. ----- Original Message ----- From: Rik James To: jfw@xxxxxxxxxxxxx Sent: Thursday, March 04, 2010 2:05 PM Subject: Re: OE with JAWS? I have this problem, too, using JAWS 11, and 10 on another machine I use. I am speaking of using it with Windows Live Mail. The issue is inconsistently exhibited. As are many things. Even just reading a message. Sometimes my best way to read text is to just do CTRL-A and select all and let JAWS read that, which is what I have been doing lately when JAWS goes into this behaviour. I thought for awhile it may be the difference between plain text and rich text emails. But no, it really does this sometimes with either type. As to what Nikki described, here is how it works for me. Does this sound similar? When I delete a message in the list view. What is spoken is the message that was just deleted, rather than the next message. The only way I have learned to get back the proper spoken focused item is to alt tab and back to the program. It does cause quite a potential for deleting the wrong message. This is an example using my Windows Live Mail version 2009 14.xxx. Rik From: Nikki B. Sent: Thursday, March 04, 2010 9:50 AM To: jfw@xxxxxxxxxxxxx Subject: OE with JAWS? OK, are any of the rest of you having this problem? I use Outlook Express for e-mail and JAWS has always worked just fine. Now however, I find that JAWS is mis-reading many of the subject lines as I go down through my list in the inbox. I have inadvertently deleted e-mails which I needed because JAWS told me they were something else. I must say, I am getting pretty fed up with JAWS with all these little quirks adding up. I need a screen reader to make my life easier not more stressful. Sorry for the vent. Nikki