Re: More User Account Fun
- From: "Darrell Shandrow" <darrell.shandrow@xxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 20 Mar 2008 14:36:21 -0700
Hi Ray,
Maybe, try changing the account in question to limited status then try again
to delete it?
----- Original Message -----
From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, March 20, 2008 12:53 PM
Subject: More User Account Fun
Hello all:
I am working with a client that has a situation where someone messed
with his computer and put several user accounts in place. He's running
JAWS 8.0 on a Windows XP machine. There are six accounts outside of the
Administrator logon.
We deleted five of these accounts which were set up as limited accounts
without any problems. However, we cannot get rid of the last account
which is an account with administrative privleges. I had him log in as
"administrator" and then go into the control panel. We found the
account we want to get rid of, however, when I have him press enter on
it, then tab and down arrow through the options, there is no option to
delete the account like there was with the limited accounts. Again, he
is logged in as administrator; I know that you cannot delete the account
of someone logged on. The account he wants to delete happens to have
administrative privileges.
This would not normally be a problem except my client's stuff is under
the administrator login. He had no other accounts on the computer and
the computer would automatically start up and go into windows. He wants
it to do that again and he wants all of these accounts deleted.
If anyone can help, please let me know. I've done some searching both
on google and in Microsoft's knowledge base and don't have any answers.
Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL 60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
AIM Screen Name: tclhelp
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