RE: Jaws and error message

  • From: Chris Skarstad <toonhead@xxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Sun, 25 Feb 2007 14:50:01 -0600

Hi Renette
I can tell you with 100% certainty that this has absolutely nothing to do with JAWS. As others have suggested it may be a hard drive failure or a virus. Since the drive is 4 years old, I suspect it's just dead. Sometimes, unfortunately these things happen. Joseph's suggestion to use chkdsk is a good one. If you have data that you need to get off the drive, it may be able to be backed up and recovered, although since I don't know the condition of the drive I can't say. but the error message mentions absolutely nothing to do with JAWS so it can't be that. Remember, folks, JAWS is a regular computer program that runs on top of everything else and simply reads things back with a synthesizer, it's not part of Windows itself. So it's a good idea to keep the facts straight and not confuse the 2 things. 
Anyways, that's my thought.







At 06:34 AM 2/25/2007, you wrote:

Frankie

I am using AVG as my anti virus program.

Ever since this error message appeared, we could do nothing with the
computer.

I agree, I do not really think this has anything to do with Jaws.  A remark
was just made that "it is interesting that the problem began when the friend
wanted to put Jaws back".

Perhaps it was just one of those rare coincidences:  that when my friend
wanted to put Jaws back the problem occurred - perhaps a matter of "timing"
which had nothing to do with Jaws.

I suspect a virus or damaged hard disc at this point.

Renette



-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On
Behalf Of Frankie. V.
Sent: 24 February 2007 21:33
To: jfw@xxxxxxxxxxxxx
Subject: RE: Jaws and error message


This doesn't really sound like a JAWS issue. Did you run a full virus scan
and a spyware scan? Does your (apparently) sighted friend get this message
when trying to run any other programs besides JAWS?

Regards,
Frankie V.

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-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Renette Bloem
Sent: Saturday, February 24, 2007 1:40 PM
To: jaws mailing list
Subject: Jaws and error message

Hi Everybody

On my desktop computer I am using Jaws 8 and Windows XP Home.

A friend of mine often uses the computer and then disables Jaws.

Yesterday when he wanted to put Jaws back, we got the following error
message (which we now get whenever the computer is switched on):

"error reading disc occurred; press control, alt, delete".

When I press control, alt, delete, I get another message:
"searching for boot record from floppy".

Then I am back to square one.

Obviously Jaws does not speak and I can do absolutely nothing with the
computer.

From what I have found out, the problem might be caused by a virus (but then
I am using AVG free edition; latest version) or my hard drive could be
damaged.  (The computer is about 4 years old).

Just for in case there is another option - something to do with the process
of disabling and reloading Jaws again, does anybody have an idea/opinion?

Thanks.

Renette

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