Re: Jaws and Outlook

  • From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sat, 18 Apr 2009 12:21:17 -0700

Carmen,

You may be experiencing something I've found i n Outlook 2007. The headers 
do not align properly, or JAWS is not gaining proper focus.

No solution, except to do a restore and then a maximize of your screen to 
get things back in proper alignment. Then the header fields all read okay.

If you happen to be using Outlook Express, then you need to open your view 
menu and  select "all headers" when you have an open message.

Dave

----- Original Message ----- 
From: "Carmen Santiago" <bluedogs24@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, April 17, 2009 9:56 PM
Subject: RE: Jaws and Outlook


Hey Ray,
Thanks for getting back to me.  I did try doing alt 1 to hear the
from field and Jaws just says "press twice to edit.  I'm able to press alt 2
where Jaws tells me when the e-mail was sent but alt 5 doesn't read the
subject line to me. I don't think that alt 6 reads the subject line, I've
always used alt 5.  I might take you up on calling you to see if you might
be able to help me.  Knowing me I probably pressed a keystroke while doing
something and might have pressed something by mistake because I never had
this sort of thing happen to me before.  I got so used to hearing the from
field as well as the subject field.  I've tried going through the Config
manger to see if I might have changed something by mistake but it doesn't
look like anything has changed.  I will talk to you later about this matter.

Carmen Santiago

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Ray Campbell
Sent: Friday, April 17, 2009 2:00 PM
To: jfw@xxxxxxxxxxxxx
Subject: RE: Jaws and Outlook

Hi Carmen:

Press alt-1 to read the 'From' field when reading an e-mail, and press
alt-6 to read the subject line.  If you press alt-1 or alt-6 twice, it
will put your cursor into the respective field, from or subject.

As for your second question, if you would like you can call me at the
help desk here and I can go on with JAWS tandem if you like and see what
you are talking about regarding e-mail messages.  The toll free number
is at the bottom of this message.

Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
AIM Screen Name: tclhelp
www.thechicagolighthouse.org

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