Re: Jaws and AVG8
- From: "Dave 'SqueezeBox' Carlson" <dgcarlson@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Wed, 9 Apr 2008 09:03:20 -0700
Well,
At least they mention JAWS and seem to know that there are issues. Not sure if
I'm completely reassured.
Dave
----- Original Message -----
From: RAWest
To: jfw@xxxxxxxxxxxxx
Sent: Wednesday, April 09, 2008 8:52 AM
Subject: Jaws and AVG8
Hello to all
I upgraded my version of AVG internet security 7.5 to the new version 8.0 and
have had the following issue.
Can't open the user interface. Other than that the software seems to be
running fine.
After contacting AVG support and supplying them with diagnostic information I
have received the following response.
Dear Sir/Madam,
Thank you for your email.
After detailed analysis of the files which you sent us, we found that you use
JAWS software which is causing this issue.
We need to inform you that our developers are working on that issue.
At this moment we do not have solution.
We will inform you as soon as we have solution for that situation.
Please accept our apologies for the inconvenience which this issue may cause
you. We can recommend you to uninstall temporarily JAWS software until we found
solution.
Thank you for your understanding and kind cooperation.
Answers to the most common questions can be found here as well:
http://www.avg.com/faq/
Best regards,
Polina Stoyanova
AVG Technical Support
So all out there who are using AVG. Stay with your current version and
Hopefully this issue will be fixed in later releases of AVG8.
I tested AVG8 with the following jaws versions Jaws 5,6,7,8,9 and the same
problem still happens.
Robert
Other related posts:
