Nancy, I'm using vista home premium and jaws 9 on a new Dell laptop, it can be done!! It doesn't mean you and I have the same video card, which could possibly be the problem, but Roy is quite correct about the amount of trouble jaws has with windows which aren't maximized, and Chris is right to point out that the issue could be Windows Mail (I use outlook, so don't know how jaws works with windows mail). How about trying notepad; type in a document that's many lines long, and move around in it and see how it does. If notepad also gives you the same trouble, it's likely to be an incompatibility with jaws and your video driver or card, or perhaps a video setting. Sometimes changing a video setting, such as reducing the number of colors or the resolution, will help jaws in situations like this. The advice to repair it is completely bogus imo. hth, Chip ------------------------------ Chip Orange Database Administrator Florida Public Service Commission Chip.Orange@xxxxxxxxxxxxxxx (850) 413-6314 (Any opinions expressed are solely those of the author and do not necessarily reflect those of the Florida Public Service Commission.) ________________________________ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Nancy Shugart Sent: Tuesday, March 25, 2008 2:16 PM To: jfw@xxxxxxxxxxxxx Subject: Re: Jaws 9 & Vista Chris and List, THANKS FOR CLEARING UP MY MISINFORMATION ABOUT Jaws pro and home. I am using Windows Mail in Vista Home Premium along with Jaws home version 9.0.552. Still having some trouble with it not reading the lines correctly. I was told this morning that I need to go in and repair Jaws and will do that with tech support later today or tomorrow. Thanks for all your input. Nancy "Courage is the capacity to hear what others say is impossible and believe you are the one to make it happen." -Nancy Shugart Prove them wrong and succeed anyway. Visit... http://www.provethemwrong.com