I think, you are right. Because, if all people here will going to give there own ways or there own instructions, the person who asking will confuse to do his/her task. -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of Robert Hebert Sent: Wednesday, November 09, 2005 2:55 PM To: jfw@xxxxxxxxxxxxx Subject: Jaws 7.000.135 It is always very difficult to help one cold as it were--without knowing anything about the individual's operating system but even more importantly, their level of basic knowledge with regards the product/program they are inquiring about. A better rule of thumb might be to ask someone to contact you privately. The problem you were trying to resolve was about as basic as it gets yet after going through dozens and dozens of posts with everyone giving different instructions and for the most part saying the same thing the redundancy and confusion are mind boggling to say nothing of the list traffic. So, giving a skype or MSN or Windows Messenger address could have made a very complex issue very simple. I am not trying to be critical here of anyone--just thinking of how a simple question can be met with a simple solution. Make sure YOUR emails don't get lost! Download Mailinfo here