JAWS with MSN Messenger

  • From: "john coley" <johncoley@xxxxxxxxxxxxxxxx>
  • To: "jfw list" <jfw@xxxxxxxxxxxxx>
  • Date: Sun, 31 Jul 2005 01:24:06 +0100

Hi everybody, I'm running JAWS professional 5.0.844. I had been running MSN 
Messenger 6.2 and everything had been working fine, and then I bought a new PC, 
and when I tried to install messenger 6.2 I got an update message, which said 
that unless I updated to 7.0 I couldn't run Messenger. I went ahead accordingly 
and installed messenger 7, only to find that Jaws wouldn't access it. It'll 
read the menus, but if anyone types a message to me I can't read it, and I 
can't send a message as Jaws can't see either the text I type nor the send 
button. 
  I contacted MSN Messenger support, but they've been no help at all. They cite 
microsoft security issues as the reason I can't run an earlier version, and on 
the jaws access issue they said that it was a freedom scientific problem.
  Subsequently msn messenger support contacted freedom scientific, and were 
told that MSN messenger 7 would be supported by JAWS 7. What concerns me is 
that, given that we're still quite a way from JAWS 7 that by the time it's 
released MSN messenger will likewise have updated, and the new version won't be 
supported.
  My only way of using MSN messenger currently is for voice conversations. For 
text conversations I'm using windows messenger.
  Has anyone had a similar problem, and if so do they or anyone know of any 
work arounds for it?
            Thanks,
                    John.
 

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