Hi Derek, Does your friend have Outlook Express set up to empty the deleted items folder on exit? If he/she doesn't, then he/she may have thousands of messages in his/her deleted items folder. If this is the case, it might take a while for the folder to show all the messages. Tell your friend to arrow down to the deleted items folder and wait for maybe five minutes and see if Jaws begins speaking after a while. If Jaws does start speaking, your friend may wish to empty the folder. Hope this helps. Russell Derek, you wrote:Hello list members: When my friend is in the folder list view of Outlook Express, he can down arrow to Outbox and Sent Items. JAWS announces when he lands on these folders. However, when he presses down arrow to go to Deleted Items, JAWS speach quits. He has to re-boot his computer to get JAWS speach back. Has anyone experienced this problem? If so, what caused it and what did you do to fix it? Derek --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.545 / Virus Database: 339 - Release Date: 11/27/2003 To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.