Re: JAWS, IE7 and Hotmail

  • From: "Bill White" <billwhite92701@xxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 2 Feb 2011 14:26:37 -0800

OK, I found the problem with hotmail. I had Windows Live Messenger installed on 
my computer also. When I clicked on the messenger program, it told me that I 
needed to update to the latest messenger program. I chose to remove the old 
program, and not install another messenger program.

After doing this, hotmail works again.

Apparently the messenger program was coming up with an error message that was 
making it impossible to enter the mail.live.com site, plus, JAWS could not read 
the error message.
Bill White billwhite92701@xxxxxxxxxxxxxx
  ----- Original Message ----- 
  From: Gary King 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Wednesday, February 02, 2011 2:13 PM
  Subject: Re: JAWS, IE7 and Hotmail


  I always do the Insert+z toggle to turn the Virtual Cursor off and back on 
when JFW doesn't say anything, except sometimes no links,  after a web page is 
loaded.  Even this doesn't work if the JAWS cursor can't find anything on the 
screen.  It is somewhat comforting to know that Window-Eyes users have to do 
the same type of toggling with their Browse Mode in the same situation.

  Gary King
  w4wkz@xxxxxxxxxxxxx

    ----- Original Message ----- 
    From: Farfar Carlson 
    To: jfw@xxxxxxxxxxxxx 
    Sent: Wednesday, February 02, 2011 3:46 PM
    Subject: Re: JAWS, IE7 and Hotmail


    That's exactly what I'm experiencing. Usually Alt+Tab in/out, or Windows+M 
to minimize all applications, then Alt-Tab back to IE "wakes up JAWS". I do 
think it's a focus issue that's gotten worse, not better with each sub-revision.

    Dave
    Composed on a Dell Latitude 630 in the general vicinity of my Audio 
Recording and Mixing Studios, San Francisco Bay Area.
      ----- Original Message ----- 
      From: Bill White 
      To: jfw@xxxxxxxxxxxxx 
      Sent: Wednesday, February 02, 2011 13:22
      Subject: Re: JAWS, IE7 and Hotmail


      It's not a focus problem. Even when I use CTRL+f6, I get back to the IE 
window, but when I use the arrow keys, there's nothing there.
      Bill White billwhite92701@xxxxxxxxxxxxxx
        ----- Original Message ----- 
        From: Farfar Carlson 
        To: jfw@xxxxxxxxxxxxx 
        Sent: Wednesday, February 02, 2011 10:31 AM
        Subject: Re: JAWS, IE7 and Hotmail


        Bill,

        Not using Hotmail, but I've noted several occasions where opening a web 
page on IE7 and using JAWS 12 results in a message to use Alt+Tab to switch. 
I've seen other report similar situations on this list, as well.

        Somehow JAWS 12 in conjunction with IE7 is losing focus when the page 
opens, requiring us to use various methods (F6, Insert+Esc, F5, Alt-Tab, 
Screaming) to get JAWS to focus on the web page.

        Doesn't happen all the time, but often enough to know that it's very 
frustrating. So I wouldn't consider your use of the favorites to be the source 
of the problem.

        Never saw this with JAWS 11.

        Dave
        Composed on a Dell Latitude 630 in the general vicinity of my Audio 
Recording and Mixing Studios, San Francisco Bay Area.
          ----- Original Message ----- 
          From: Bill White 
          To: jfw mailing list 
          Sent: Wednesday, February 02, 2011 10:22
          Subject: JAWS, IE7 and Hotmail


          I'm using JAWS11, IE7, and Windows XP. Since yesterday, when I try 
clicking on my favorite in IE7 for hotmail, IE7 just stalls, and doesn't open 
the hotmail page.

          If I put in the address:
          mail.live.com, the window opens correctly, and I can then navigate to 
my inbox.

          Once I had done this, I tried replacing my favorite in IE7, but this 
was of no help.

          When I tried using the new favorite, the same thing happened. The 
window opens correctly, however, if I enter the address manually.

          Does anyone have the same trouble? And does anyone know what the 
actual problem is with IE7 and JAWS?

          Thank you.
          Bill White billwhite92701@xxxxxxxxxxxxxx


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