Re: JAWS 8 frequently says "Clear" (for no apparent reason) - resolved

  • From: "Peter Quaiattini" <Peter_Quaiattini@xxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 19 Feb 2008 16:56:19 -0700

I can't say for sure as no sighted person was with me when I had the
problem, but I strongly doubt that there was a pop-up involved. 
(If I get the time, I'll try to replicate the problem and advise if

From: "Dave 'SqueezeBox' Carlson" <dgcarlson@xxxxxxxxxxxxx>
Subject: Re: JAWS 8 frequently says "Clear" (for no apparent reason) -
Date: Tue, 19 Feb 2008 10:08:45 -0800


I do find that good information to know. So the "clear" was indeed a
pop-up message that may have emanated from your System Tray?


----- Original Message -----
From: "Peter Quaiattini" <Peter_Quaiattini@xxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, February 19, 2008 8:49 AM
Subject: Re: JAWS 8 frequently says "Clear" (for no apparent reason) -

If anyone cares or would find this useful, I discovered the cause of my
problem described below.

As with Dale's situation, my system also uses a wireless keyboard. And
the problem was due to an incorrect install of the hardware. It's like

The wireless keyboard receiver has both a PS2 and USB connecter. When I
initially installed the keyboard receiver into my system, I only plugged
in the USB plug. But, some time later, some "helpful" person also
plugged in the PS2 connecter. Once I realized this and unplugged the PS2
connecter and left only the USB connector the problem completely went


From: "Dennis Brown" <DennisTBrown@xxxxxxxxxxx>
Subject: Re: JAWS 8 frequently says "Clear" (for no apparent reason)
Date: Wed, 30 Jan 2008 11:48:00 -0500

What is on your system tray or task bar?

Dennis Brown
----- Original Message -----
From: "Peter Quaiattini" <Peter_Quaiattini@xxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, January 30, 2008 11:15 AM
Subject: RE: JAWS 8 frequently says "Clear" (for no apparent reason)

> Interesting you raise this issue.
> On my home machine only (not my work machine), I only recently started

> noticing this behavior. It was under JAWS 8. so I figured that
> to version 9 may help. But it did not help.
> The problem for me is like this:
> Say I'm in windows explorer, navigating thru a file list. Once and a 
> while, JAWS will say "clear" instead of the file name. However if I do

> either a say-line function or if I move off and back onto the item, it

> will say the correct name. This is the same for the desktop.
> For internet explorer, similar behavior. If I'm tabbing thru links, or

> down arrowing thru a page, JAWS will say "clear". But say-line or
> off and then back onto that line will read the line correctly.
> It's curious that this behavior only started happing for me within the

> past week or 2.
> I thought it may be caused by me not powering up the video monitor 
> since, to save power, we now typically turn it off. But that doesn't 
> seem to be the issue either.
> Peter Quaiattini
> BITS OPS - Data Hosting Services
> Canadian Pacific Railway
> (403) 319-6579
> peter_quaiattini@xxxxxx
> From: "Dale E. Heltzer" <deheltzer@xxxxxxx>
> Subject: JAWS 8 frequently says "Clear" (for no apparent reason)
> Date: Wed, 30 Jan 2008 06:08:35 -0600
> This is a problem that has dogged me for quite a while. It has
> on both my current and previous computers. Windows XP Home and 
> Professional, with all updates. and a Microsoft wireless keyboard. It 
> happens both when using software synths (Eloquence and RealSpeak
> as well as TripleTalk USB.
> Has anyone else experienced something like this?
> Any helpful suggestions?

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