RE: JAWS 6.2 Not Reading Menus When Using Up and Down Arrow keys
- From: "Nicol Oosthuizen" <NOosthuizen@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Mon, 14 May 2007 09:33:19 +0200
NB: This email and its contents are subject to our email legal notice
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HI ray
Another thing that can cause jaws not to read menu items if you down
or up arrow through them, is that the screen echo is not set to
highlighted.
Ask the person to press insert+s. What does he hear: if he hears all
then it means the screen echo was on highlighted, and so you can then go
ahead and check the display settings. If, however, jaws announces none
or highlighted when pressing insert+s it means the screen echo is not
on highlighted.
You can change the screen echo permanently in the configuration
manager.
Let me know if you need instructions on how to do this .
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Ray Campbell
Sent: 19 April 2007 11:38 PM
To: jfw@xxxxxxxxxxxxx
Subject: JAWS 6.2 Not Reading Menus When Using Up and Down Arrow keys
Hello All:
I got a call today from someone running JAWS 6.2 on a Windows XP Home
Edition machine. When he tries accessing menus such as the view menu in
Outlook Express and others, he doesn't hear anything when pressing the
up and down arrow keys. I've suggested he call FS about this, but I
also wanted to post a question here to see if anyone had ideas of why
he's not hearing anything when arrowing up and down the menus. I know
there is a fix for this, but I can't remember how to do it.
Thanks,
Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL 60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
AIM Screen Name: tclhelp
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