JAWS 10.0.1154 and tech support: was:Re: jfw offscreen model or focus issue, jfw 10
- From: "Ray Foret jr" <rforetjr@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Fri, 14 Aug 2009 19:38:43 -0500
Does the issue I reported on remind you of yours? The issue was that with
JAWS 10.0.1154, I could not navigate message list views in Windows Mail nor
file lists in the Explorer environment. The solution which was found was to
delete the JAWS 10 shared items folder and then do a clean install of JAWS
10.0.1154. It Took John Carson, (an fS tech support supervisor), to solve
this. It should not have taken Mr. Carson to have to take his time out to
work with me on this one. Any FS tech support agent should have been able
to suggest the things he suggested. Every so often, I do have to unload and
restart JAWS, and sometimes, I do need to log off and log on again in order
to get JAWS to focus correctly. I can only hope that JAWS 11 is going to be
much more stable with regard to all these matters we've been bringing up.
Sincerely,
The Constantly BAREFOOTED Ray
"Old friend, what are you looking for? After those many years abroad you
come With images you tended Under foreign skies Far away from your own land"
George Seferis
Phone or Fax::
+1 (985) 360-3614
Cell:
+1 (985) 791-2938
e-mail:
rforetjratcomcastdotnet
Skype Name:
barefootedray
----- Original Message -----
From: "paul faucheux" <pf112781@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, August 14, 2009 7:22 PM
Subject: Re: jfw offscreen model or focus issue, jfw 10
HI DAVE WHEN I go a change of screen resolution i find that jfw 9 does not
read things at all also i get this in the windows explorer program! i hope
that we can find a resolution to this issue. i am sometimes experiencing
this in windows mail as well this should hel. by the way my name is paul
faucheux! p paul fay
----- Original Message -----
From: "Dave" <dave.mehler@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, August 14, 2009 7:15 PM
Subject: RE: jfw offscreen model or focus issue, jfw 10
> Hi,
> Yah, can you describe your issue that's similar to mine, any thing
> in particular seem to trigger it? My fix unfortunately is a reboot.
> Thanks.
> Dave.
>
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
> Of paul faucheux
> Sent: Friday, August 14, 2009 8:07 PM
> To: jfw@xxxxxxxxxxxxx
> Subject: Re: jfw offscreen model or focus issue, jfw 10
>
> hi dave i have had simular issues before and just unloaded jfw and
> reloaded
> again!
> ----- Original Message -----
> From: "Dave" <dave.mehler@xxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Friday, August 14, 2009 6:52 PM
> Subject: RE: jfw offscreen model or focus issue, jfw 10
>
>
>> Hi,
>> I've tried that. My solution is a reboot, this is annoying and
>> shouldn't be necessary.
>> I've got a separate email in to fs support i'll keep everyone
>> informed.
>> Thanks.
>> Dave.
>>
>>
>> -----Original Message-----
>> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
>> Behalf Of Dave Carlson
>> Sent: Friday, August 14, 2009 12:46 AM
>> To: jfw@xxxxxxxxxxxxx
>> Subject: Re: jfw offscreen model or focus issue, jfw 10
>>
>> Dave,
>>
>> Not JAWS 10 but JAWS 9 will routinely (as much as once a day) stop
>> reading list items with the arrow. For example tabbing from the OE
>> folder list to the message list is supposed to read the message
>> highlighted, but it does not. Only way I've found to quickly remedy is to
> kill JAWS and re-start.
>>
>> Dave
>>
>> ----- Original Message -----
>> From: "Dave" <dave.mehler@xxxxxxxxx>
>> To: <jfw@xxxxxxxxxxxxx>
>> Sent: Thursday, August 13, 2009 16:01
>> Subject: jfw offscreen model or focus issue, jfw 10
>>
>>
>> Hello,
>> I'm having a recurring and repeated problem with jfw 10 on multiple
>> machines have i seen this. Jaws will stop reading and behave as i've
>> got a completely blank screen, icons will not be read arrowing through
>> dialog boxes will say no selected items yet not read out what the
>> items are. This initially occurred on two laptops one for sure when i
>> would lower the screen to conserve battery power this has a wireless
>> keyboard on it, and then raise it again, that seemed to start it. Now
>> it is happening on a desktop machine as well. I'm not certain if it's
>> offscreen model, focus, or something caused whenever video intensive
>> apps load. Has anyone else seen this?
>> Thanks.
>> Dave.
>>
>> --
>> JFW related links:
>> JFW homepage: http://www.freedomscientific.com/ Scripting mailing
>> list:
>> http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
>> JFW List instructions:
>> To post a message to the list, send it to jfw@xxxxxxxxxxxxx To
>> unsubscribe from this mailing list, send a message to
>> jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.
>> Archives located at: //www.freelists.org/archives/jfw
>> Alternative archives located at:
>> http://n2.nabble.com/JAWS-for-Windows-f2145279.html
>>
>> If you have any concerns about the list, post received from the list,
>> or the
>>
>> way the list is being run, do not post them to the list. Rather
>> contact the list owner at jfw-admins@xxxxxxxxxxxxxx
>>
>> --
>> JFW related links:
>> JFW homepage: http://www.freedomscientific.com/ Scripting mailing
>> list:
>> http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
>> JFW List instructions:
>> To post a message to the list, send it to jfw@xxxxxxxxxxxxx To
>> unsubscribe from this mailing list, send a message to
>> jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.
>> Archives located at: //www.freelists.org/archives/jfw
>> Alternative archives located at:
>> http://n2.nabble.com/JAWS-for-Windows-f2145279.html
>>
>> If you have any concerns about the list, post received from the list,
>> or the way the list is being run, do not post them to the list. Rather
>> contact the list owner at jfw-admins@xxxxxxxxxxxxxx
>>
>> --
>> JFW related links:
>> JFW homepage: http://www.freedomscientific.com/ Scripting mailing
>> list:
>> http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
>> JFW List instructions:
>> To post a message to the list, send it to jfw@xxxxxxxxxxxxx To
>> unsubscribe from this mailing list, send a message to
>> jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.
>> Archives located at: //www.freelists.org/archives/jfw
>> Alternative archives located at:
>> http://n2.nabble.com/JAWS-for-Windows-f2145279.html
>>
>> If you have any concerns about the list, post received from the list,
>> or the way the list is being run, do not post them to the list. Rather
>> contact the list owner at jfw-admins@xxxxxxxxxxxxxx
>
> --
> JFW related links:
> JFW homepage: http://www.freedomscientific.com/ Scripting mailing list:
> http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
> JFW List instructions:
> To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe
> from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with
> the
> word unsubscribe in the subject line.
> Archives located at: //www.freelists.org/archives/jfw
> Alternative archives located at:
> http://n2.nabble.com/JAWS-for-Windows-f2145279.html
>
> If you have any concerns about the list, post received from the list, or
> the
> way the list is being run, do not post them to the list. Rather contact
> the
> list owner at jfw-admins@xxxxxxxxxxxxxx
>
> --
> JFW related links:
> JFW homepage: http://www.freedomscientific.com/
> Scripting mailing list:
> http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
> JFW List instructions:
> To post a message to the list, send it to jfw@xxxxxxxxxxxxx
> To unsubscribe from this mailing list, send a message to
> jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.
> Archives located at: //www.freelists.org/archives/jfw
> Alternative archives located at:
> http://n2.nabble.com/JAWS-for-Windows-f2145279.html
>
> If you have any concerns about the list, post received from the list, or
> the way the list is being run, do not post them to the list. Rather
> contact the list owner at jfw-admins@xxxxxxxxxxxxxx
--
JFW related links:
JFW homepage: http://www.freedomscientific.com/
Scripting mailing list:
http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
JFW List instructions:
To post a message to the list, send it to jfw@xxxxxxxxxxxxx
To unsubscribe from this mailing list, send a message to
jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.
Archives located at: //www.freelists.org/archives/jfw
Alternative archives located at:
http://n2.nabble.com/JAWS-for-Windows-f2145279.html
If you have any concerns about the list, post received from the list, or the
way the list is being run, do not post them to the list. Rather contact the
list owner at jfw-admins@xxxxxxxxxxxxxx
--
JFW related links:
JFW homepage: http://www.freedomscientific.com/
Scripting mailing list:
http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
JFW List instructions:
To post a message to the list, send it to jfw@xxxxxxxxxxxxx
To unsubscribe from this mailing list, send a message to
jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.
Archives located at: //www.freelists.org/archives/jfw
Alternative archives located at:
http://n2.nabble.com/JAWS-for-Windows-f2145279.html
If you have any concerns about the list, post received from the list, or the
way the list is being run, do not post them to the list. Rather contact the
list owner at jfw-admins@xxxxxxxxxxxxxx
Other related posts:
- » JAWS 10.0.1154 and tech support: was:Re: jfw offscreen model or focus issue, jfw 10 - Ray Foret jr
