This happens to me in Jaws 9. Do I do the same thing to get it to read the message? Does anyone know what causes it? Katherine From: Teddy Bear Sent: Saturday, September 27, 2008 10:35 AM To: jfw@xxxxxxxxxxxxx Subject: Re: JAWS 10 not reading some emails yes, in Windows Live Mail, jaws sometime not read the e-mail. So, I must escape from the e-mail and press insert Z to auto mood. From: Peter Holdstock Sent: Saturday, September 27, 2008 9:03 PM To: jfw@xxxxxxxxxxxxx Subject: JAWS 10 not reading some emails Hi, I'm finding JAWS 10 is worse with Live Mail Desktop than JAWS 9 was. Some emails, usually from companies such as Ebay, Sky TV etc, start being read, but then JAWS locks up and takes a while to come back. It wont read the email, and all I can do is escape out of it. Then I have to wait a while for JAWS to work again. Anybody else experiencing this probelm. Peter