Thanks. I have the CD, so I'll do that. -----Original Message----- >From: Dave Carlson <dgcarlson@xxxxxxxxxxxxx> >Sent: Sep 29, 2009 12:27 PM >To: jfw@xxxxxxxxxxxxx >Subject: Re: Hi and a few questions > >If you have the original CD, then I recommend that you uninstall JAWS, and >be sure you allow it to remove the shared components. Then reinstall. > >Dave > >----- Original Message ----- >From: "James Hazard" <jamesth3@xxxxxxxxxxxxx> >To: <jfw@xxxxxxxxxxxxx> >Sent: Tuesday, September 29, 2009 11:36 >Subject: Hi and a few questions > > >Hi from James and Bette > >We live in La Verne, California. I teach basic computer skills for blind, >developmentally disabled adults. At home Bette uses a Dell computer, XP Home >Edition and Jaws 8.0. > >Lately we've run into a problem with our home computer. We had to take the >computer into the shop to get a virus removed. Since then Jaws hasn't been >running correctly. > >In Outlook Express Jaws won't read sentences, only letters and words if >control and arrow key are used. In Word Jaws will not read sentences there >as well. > >A message comes up about video intercept. > >I downloaded video intercept, 36 bit, but that has not resolved the problem. >A tech at Freedom Scientific gave me a bunch of changes to make in the >display settings but these have not resolved the problem. > >I uninstalled Internet Explorer 8 and then installed Explorer 7, as >recommended, but I don't know how to make that my default setting. > >I was told by a Jaws distributor to uninstall Jaws and then reinstall it. I >haven't tired that yet. > >Anyone have any ideas? I would appreciate any suggestions. > > > > >http://nationalhazard.com/ >-- >JFW related links: >JFW homepage: http://www.freedomscientific.com/ >Scripting mailing list: >http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com >JFW List instructions: >To post a message to the list, send it to jfw@xxxxxxxxxxxxx >To unsubscribe from this mailing list, send a message to >jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. >Archives located at: //www.freelists.org/archives/jfw >Alternative archives located at: >http://n2.nabble.com/JAWS-for-Windows-f2145279.html > >If you have any concerns about the list, post received from the list, or the >way the list is being run, do not post them to the list. Rather contact the >list owner at jfw-admins@xxxxxxxxxxxxxx > >-- >JFW related links: >JFW homepage: http://www.freedomscientific.com/ >Scripting mailing list: >http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com >JFW List instructions: >To post a message to the list, send it to jfw@xxxxxxxxxxxxx >To unsubscribe from this mailing list, send a message to >jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. >Archives located at: //www.freelists.org/archives/jfw >Alternative archives located at: >http://n2.nabble.com/JAWS-for-Windows-f2145279.html > >If you have any concerns about the list, post received from the list, or the >way the list is being run, do not post them to the list. Rather contact the >list owner at jfw-admins@xxxxxxxxxxxxxx http://nationalhazard.com/ -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx