RE: Help with jaws required urgently!
- From: "Robert McCoy" <rmccoy@xxxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Fri, 13 Jan 2006 09:45:53 -0400
Have you tried to unload jaws and reload it before opening internet
explorer?
It might help, it does on my computer.
Robert McCoy
506-459-6636
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Keith Gillard
Sent: Friday, January 13, 2006 9:24 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Help with jaws required urgently!
256 meg of ram should be fine. You should not have a problem with Norton.
I have run 2002, 2003 & 2004 with no problems. What video card are you
running? You might need to update the drivers on your video card. Have you
tried reinstalling the video intercept? I had a similar problem with jfw
5.1. for me, upgrading to 6.2 did the trick.
Good luck...Keith
----- Original Message -----
From: "Fayaz Pasha" <fayazjpasha@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, January 13, 2006 4:49 AM
Subject: Help with jaws required urgently!
Hi friends,
Since a few days there is a serious problem with jaws. I use jaws 6.0 with
windows XP pro with a ram of 256 MB.
When the computer starts there is a dialog displayed "auterization dongle
the sentinal driver may not be installed correctly" and runns in 40 minut
mode. But when jaws is restarted again the behaviour is normal.
When I use internet jaws freezes and a dialog pops up the dialog reads "the
jaws file application has encountered a problem and need to close we are
sorry for the inconvenience caused the work you may be doing might be lost
we have created an error report" and gives the option send error report and
don't send option.
When I click send the suggestion that I get is please install the latest
updates but I have all the updates installed on the computer. I have tryed
every option including the reinstallation of jaws.
Correct me if I'm wrong, I feel My anti virus program is responsible I use
nortan 2002 on My machine. Is it possible that any of the jaws file is in
conflict with with the nortan program?
Please suggest ways to overcome the annoying problem. Please note jaws does
not speak during all this is going on and to a very large extend happens
with internet explorer.
Hoping for a prompt response.
With regards,
Fayaz
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