Try using the Windows Task Manager (Alt-Control-Delete) to close IE if Alt-F4 fails to work. On the Applications page, highlight the page which is using Internet Explorer, tab to the End Task button and hit Space. This should shut down IE without having to reboot. Gerald ----- Original Message ----- From: Dave Mitchell To: JAWS Help Sent: Monday, November 23, 2009 8:30 AM Subject: Help closing Internet Windows Hi, On occasion with JAWS 11 and Internet Explorer I cannot get the Window to close when I am done with the web site using the familiar alt F4 keystroke. In fact in these cases I need to resort to a restart to clear the problem. Is there a more proper way to close these frozen windows? Thanks and Happy Monday, Mitch