Thanks, That fixed the problem. Laura ----- Original Message ----- From: jim johnson To: jfw@xxxxxxxxxxxxx Sent: Friday, February 05, 2010 12:34 PM Subject: Re: Having a Problem with Outlook Express go to the view menu and choose the current view sub menu and choose all messages. group messages by conversation is checked causing this to occur. Jim ----- Original Message ----- From: Laura Shumate To: Jaws For windows Mailing List Sent: Friday, February 05, 2010 11:24 AM Subject: Having a Problem with Outlook Express Hi, When I get to a message in OutlookJaws keeps saying Collapsed or expanded has anyone come across this problem? Laura ---------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.435 / Virus Database: 271.1.1/2669 - Release Date: 02/05/10 07:35:00