Re: Freedom Scientific's Lack of Support for Hardware

  • From: "Marsha Anderson" <marcatony@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 15 Jun 2005 21:42:23 -0500

Hi
    If a customer has a good experience at your business, he will tell three 
people.  On the other hand, if a customer has a bad experience he will tell 
eleven people.  I guess this means that a business should provide a good 
experience for it's customers.
Marsha Anderson
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