Re: Freedom Scientific's Lack of Support for Hardware
- From: "Gene" <guystevens@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Wed, 15 Jun 2005 20:47:09 -0400
I agree, but that still doesn't change the fact that like a lot of software,
Jaws will soon be to advanced to run on the older systems. That isn't their
fault or yours, it's just the way the computer world is. I can remember many
people having a fit when companies started dropping DOS versions of their
software for the windows versions. They had to make a choice of either
upgrading to windows or using older versions of their favorite software.
Thanks; Gene
On MSN and Yahoo - guystevens@xxxxxxxxxxxxx
----- Original Message -----
From: "RJ" <rjf1@xxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, June 15, 2005 8:41 PM
Subject: Re: Freedom Scientific's Lack of Support for Hardware
> Jim,\
>
> No argument from me. The only problem I have is they ask and demand their
> money up front. Where in the literature of FS does it say they were not
> going to support the older systems? I sure didn't see it, did you?
> RJ
> ----- Original Message -----
> From: "Gene" <guystevens@xxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Wednesday, June 15, 2005 8:15 PM
> Subject: Re: Freedom Scientific's Lack of Support for Hardware
>
>
>> I don't mean to be argumentative but it isn't their fault that people
> don't
>> upgrade operating systems. There was obviously a choice to be made about
>> which way to go. Support older O. S. versions or the current and future
>> ones. If you owned the company you'd make the same choice they did.
>>
>>
>>
>> Thanks; Gene
>>
>> On MSN and Yahoo - guystevens@xxxxxxxxxxxxx
>>
>>
>> ----- Original Message -----
>> From: "RJ" <rjf1@xxxxxxxxxxxx>
>> To: <jfw@xxxxxxxxxxxxx>
>> Sent: Wednesday, June 15, 2005 8:12 PM
>> Subject: Re: Freedom Scientific's Lack of Support for Hardware
>>
>>
>> > You could be right, but they shouldn't have taken my money, if they
>> > weren't
>> > going to support my system.
>> > RJ
>> > ----- Original Message -----
>> > From: "Gene" <guystevens@xxxxxxxxxxxxx>
>> > To: <jfw@xxxxxxxxxxxxx>
>> > Sent: Wednesday, June 15, 2005 8:06 PM
>> > Subject: Re: Freedom Scientific's Lack of Support for Hardware
>> >
>> >
>> >> One reason for that could be the fact that Microsoft it self either
>> >> has
>> >> or
>> >> is about to discontinue support for that O. S.
>> >>
>> >>
>> >>
>> >> Thanks; Gene
>> >>
>> >> On MSN and Yahoo - guystevens@xxxxxxxxxxxxx
>> >>
>> >>
>> >> ----- Original Message -----
>> >> From: "RJ" <rjf1@xxxxxxxxxxxx>
>> >> To: <jfw@xxxxxxxxxxxxx>
>> >> Sent: Sunday, May 15, 2005 8:07 PM
>> >> Subject: Re: Freedom Scientific's Lack of Support for Hardware
>> >>
>> >>
>> >> > It appears as FS couldn't care less about the blind consumers. It is
>> >> > profit
>> >> > and profit only they seem to care about. The last two upgrades were
>> >> > a
>> >> > disaster for win 98 c users in my opinion.
>> >> > RJ
>> >> > ----- Original Message -----
>> >> > From: "Gene" <guystevens@xxxxxxxxxxxxx>
>> >> > To: <jfw@xxxxxxxxxxxxx>
>> >> > Sent: Wednesday, June 15, 2005 7:55 PM
>> >> > Subject: Re: Freedom Scientific's Lack of Support for Hardware
>> >> >
>> >> >
>> >> >> No company I know of supports every piece of hardware that comes
> out.
>> > If
>> >> > FS
>> >> >> has a product they think is comparable to the hardware in question
>> >> >> then
>> >> >> of
>> >> >> course they aren't going to support something built by the
>> >> >> competition.
>> >> >>
>> >> >>
>> >> >>
>> >> >> Thanks; Gene
>> >> >>
>> >> >> On MSN and Yahoo - guystevens@xxxxxxxxxxxxx
>> >> >>
>> >> >>
>> >> >> ----- Original Message -----
>> >> >> From: "Wil James" <wil@xxxxxxxxxxxxxxxx>
>> >> >> To: <jfw@xxxxxxxxxxxxx>
>> >> >> Sent: Wednesday, June 15, 2005 7:48 PM
>> >> >> Subject: Freedom Scientific's Lack of Support for Hardware
>> >> >>
>> >> >>
>> >> >> > This makes no sense to me in any way, shape, fashion, or form.
> Let
>> > me
>> >> >> > set up the context for you.
>> >> >> >
>> >> >> > Someone wrote on the GW Micro list about the Braille Sense, the
>> > newesst
>> >> >> > PDA from GW Micro, inquiring about a driver for JAWS to work with
>> >> >> > its
>> >> >> > braille display. I was shocked to see the below response. This
> is
>> >> >> > directly from Doug Geoffray.
>> >> >> >
>> >> >> > Begin Quote
>> >> >> > Hello Robert,
>> >> >> >
>> >> >> > I'm very glad you asked this question. This has generated great
>> >> >> > frustration for me.
>> >> >> >
>> >> >> > With Window-Eyes, our philosophy is to support as many
> synthesizers
>> > and
>> >> >> > as
>> >> >> > many braille displays as possible. Even if this means we need to
>> >> >> > support
>> >> >> > products from competing companies. It just seems so clear in my
>> >> >> > mind
>> >> >> > that
>> >> >> > this is the only approach.
>> >> >> >
>> >> >> > However, Freedom Scientific obviously doesn't feel as I do about
>> >> >> > this. HIMS had contacted Freedom Scientific several months ago
>> >> >> > regarding
>> >> >> > the ability to create a JAWS driver for the Braille Sense.
> Freedom
>> >> >> > Scientific never responded. Thinking I had a better
>> >> >> > relationship
>> > with
>> >> >> > Freedom, I decided to send an email to Eric Damery directly
>> >> >> > regarding
>> >> >> > this. Like HIMS, I never got a response. A couple weeks ago I
> saw
>> >> >> > Eric
>> >> >> > in
>> >> >> > person and asked him about this... He said he would get back
>> >> >> > with
>> >> >> > me
>> >> >> > by
>> >> >> >
>> >> >> > the end of the week with what I needed. Well, I did hear back in
>> > email
>> >> >> > at
>> >> >> > the end of the week but it wasn't what I needed. Let me quote
>> >> >> > Eric's
>> >> >> > official response:
>> >> >> >
>> >> >> > "At this time, we don't feel it makes good business sense for
>> >> >> > Freedom
>> >> >> > Scientific to work with HIMS or their Distributors to provide the
>> >> >> > necessary
>> >> >> > specification or support the development of a driver to be used
>> >> >> > by
>> > JAWS
>> >> >> > for
>> >> >> > Windows."
>> >> >> >
>> >> >> > This just blew me away. Since the beginning of Freedom
>> >> >> > Scientific
>> > all
>> >> >> > I
>> >> >> >
>> >> >> > have heard is that this one stop shopping idea is best for the
>> >> >> > user. Creating one company that handles all products for all
> blind
>> > and
>> >> >> > visually impaired users is only going to help the industry and of
>> >> >> > course
>> >> >> >
>> >> >> > blind people. Well, all I have seen are prices going up and fear
> of
>> >> >> > competition and anything that can be done to squash competition
> even
>> > if
>> >> >> > that means not giving existing and future JAWS users access to
>> >> >> > all
>> >> >> > their
>> >> >> >
>> >> >> > options. Options such as the Braille Sense.
>> >> >> >
>> >> >> > Keep in mind that with Window-Eyes we, meaning GW Micro, create
> all
>> > the
>> >> >> > synthesizer and braille drivers ourselves. With JAWS, the
>> >> >> > drivers
>> > are
>> >> >> > not
>> >> >> > written by Freedom Scientific but usually the manufacturer of the
>> >> >> > device. So for the Braille Sense, we are not asking Freedom
>> > Scientific
>> >> >> > to
>> >> >> > create the driver, we are asking for the development kit they
>> >> >> > already
>> >> >> > have
>> >> >> > which documents how the driver should be written to interface
>> >> >> > into
>> >> >> > JAWS. Bottom line, there is no extra work on Freedom's part to
>> > create
>> >> >> > this
>> >> >> > driver. We will do that. But they refuse to give us the
>> >> >> > existing
>> >> >> > necessary information simply because it competes with their
> PACMate
>> >> >> > which
>> >> >> > has been struggling.
>> >> >> >
>> >> >> > My frustration is that Freedom Scientific has grown so big and
>> > arrogant
>> >> >> > that they can turn their back on blind users simply for a buck.
>> >> >> >
>> >> >> > So Robert, to answer your question specifically. We would love
>> >> >> > to
>> >> >> > create a
>> >> >> > JAWS driver for the Braille Sense. But Freedom Scientific is
> tieing
>> >> >> > our
>> >> >> >
>> >> >> > hands because they feel threatened by the Braille Sense.
>> >> >> > End Quote
>> >> >> >
>> >> >> >
>> >> >> > -------------------------------------
>> >> >> > This message was written and composed on the Pac mate.
>> >> >> > --------------------------------------
>> >> >> > Visit my blog at
>> >> >> > http://wil.wilanddenise.com
>> >> >> > ------------------------------
>> >> >> >
>> >> >> >
>> >> >> > --
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>> >> >> >
>> >> >>
>> >> >>
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