I was just about to post a reply to Matthew's message and found this one that confirms my first thought this afternoon that things were back to normal. However, not quite. Product names have been restored, but I've noticed several other new problems. Here's the text of the message I just sent Amazon: Amazon must have made changes to the website in recent days that make reading with a visually impaired person's screenreader hard and sometimes impossible. Numerous buttons lack text labels. On the page with the following link, two reviews are promised but cannot be read: http://www.amazon.com/Platinum-Collection-Francoise-Hardy/dp/samples/B00141C XLI/ref=dp_tracks_all_1#disc_1 ---------------------------------------------------------------------------- ---- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of john.falter Sent: Wednesday, June 30, 2010 4:26 PM To: jfw@xxxxxxxxxxxxx Subject: Amazon Yesterday I tried Amazon and got similar results. Today I tried again and things are back to normal. ----- Original Message ----- From: "Matthew Bullis" < matthewbullis@xxxxxxxxxx> To: < jfw@xxxxxxxxxxxxx> Sent: Tuesday, June 29, 2010 5:20 PM Subject: What happened to Amazon?! yesterday till today, the site has changed. If I type in any search query, the page I get back looks almost the same, with numbered results and the info about how much it is used and new, but instead of telling me the product name as a link, all Jaws says is graphic product details. It's not a link, and it doesn't tell me what the product is. I understand that they have a different web site with text only, but I've not used that, and I heard years ago that it presented different results, or possibly less info. I've just tried that site now www.amazon.com/access and it only gives you a simple text search, and you can't search for results in books only, or music only, and when you click on the product you want more info about, it gives a bare bones approach with no editorial reviews or anything. When I clicked on the full site link, it brought me to the product page, but again no reviews or much info about the title itself. Is there an accessibility team e-mail address that we should write to? If this can't be fixed, it's a major portal shut down to access of information of product reviews and good deals. Matthew