Hi. Two thoughts: 1. Try pressing alt-n to get to the balloon. 2. Specifically for Windows Updates, you can avoid this problem by setting automatic updates. The way I get to this option is through the Windows Updates link at the start menu. It takes you to an MS website that leads you through the automatic updates process. _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Judy Jones Sent: Wednesday, November 03, 2010 11:24 PM To: jfw@xxxxxxxxxxxxx Subject: Accessing tool tips that pop up. Greetings again, Another issue I need help with is accessing tool tips that pop up. The current anoying one is letting me know that Windows updates are available, click here to install. On my home system, I can access this on the system tray, but at work, because of the way the network is set up, that access to tool tips is not available. The only things that show in the system tray are volume and speakers. Please advise. Judy