RE: Accessible IP phone software

  • From: "Mark Stimson" <marks@xxxxxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Fri, 23 Oct 2009 14:57:28 -0700

Hi Lorne,

I think I know what you are interested in.  I am not aware of any software
that is fully compliant with WCAG2 and works with JAWS, but I do know that
the company ShoreTel is working on making all the elements in their software
work with Jaws.  (ShoreTel is the one of the main IP communications
companies in the industry).  I have tried ShoreWare Personal Call Manager
with JAWS, and although there were many parts of the interface that was not
compatible, it seemed like their were some basic tasks that worked, and they
also implemented hot keys for most function.  

You may want to contact the Sales Dept at ShoreTel, (800) 425-9385,  If you do not have any luck at first, or if they don't
know what you are talking about, contact me directly (email below), and I'll
give you an inside number of a Manager that I've spoken to there.

Best regards, Mark

Mark Stimson, Ph.D.
Accessibility Specialist
marks@xxxxxxxxxxxxxxxxxxx <> 




From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Lorne Webber
Sent: Tuesday, October 20, 2009 2:54 PM
To: jfw@xxxxxxxxxxxxx
Subject: Accessible IP phone software


Hi Folks:


   I'm trying to track down the name of a piece of software I came across
sometime in the past 6 months or so, that provided an accessible interface
between a IP (VOIP) phone such as the Mitel 5330, and a PC running a
screenreader. Basically it would allow a person to fully operate/control a
complex, multi-line phone directly from the computer, either speaking all
information via the screenreader, or through its own tts engine, (I forget
which it was, perhaps it could do both). It would speak all information such
as caller ID, which line had someone on hold, ect.

However, for the life of me, I can't remember what it was called and I'm not
having much luck finding it. If anyone knows what I'm talking about, please
let me know.






Lorne Webber

Assistive Technology Specialist

Centre for Excellence in Learning Supports

RM A524D NorQuest College

10215 - 108 Street, Edmonton, Alberta

T5J 1L6

Telephone: [780] 644-6039

Fax: [780] 644-6065


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