Hi Lorne, I think I know what you are interested in. I am not aware of any software that is fully compliant with WCAG2 and works with JAWS, but I do know that the company ShoreTel is working on making all the elements in their software work with Jaws. (ShoreTel is the one of the main IP communications companies in the industry). I have tried ShoreWare Personal Call Manager with JAWS, and although there were many parts of the interface that was not compatible, it seemed like their were some basic tasks that worked, and they also implemented hot keys for most function. You may want to contact the Sales Dept at ShoreTel, (800) 425-9385, www.shoretel.com. If you do not have any luck at first, or if they don't know what you are talking about, contact me directly (email below), and I'll give you an inside number of a Manager that I've spoken to there. Best regards, Mark Mark Stimson, Ph.D. Accessibility Specialist marks@xxxxxxxxxxxxxxxxxxx www.DocumentAccessibility.com www.AccessIngenuity.com <http://www.accessingenuity.com/> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Lorne Webber Sent: Tuesday, October 20, 2009 2:54 PM To: jfw@xxxxxxxxxxxxx Subject: Accessible IP phone software Hi Folks: I'm trying to track down the name of a piece of software I came across sometime in the past 6 months or so, that provided an accessible interface between a IP (VOIP) phone such as the Mitel 5330, and a PC running a screenreader. Basically it would allow a person to fully operate/control a complex, multi-line phone directly from the computer, either speaking all information via the screenreader, or through its own tts engine, (I forget which it was, perhaps it could do both). It would speak all information such as caller ID, which line had someone on hold, ect. However, for the life of me, I can't remember what it was called and I'm not having much luck finding it. If anyone knows what I'm talking about, please let me know. Thanks. ---------------------------------------------------------------------------- -------- Lorne Webber Assistive Technology Specialist Centre for Excellence in Learning Supports RM A524D NorQuest College 10215 - 108 Street, Edmonton, Alberta T5J 1L6 Telephone: [780] 644-6039 Fax: [780] 644-6065 ---------------------------------------------------------------------------- ------------------------------------- __________ NOD32 4532 (20091022) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com