[jawsscripts] Re: latest update of aim 7.5 not working with the latest update of jaws 13.0

  • From: "John P. Thomas" <johnt@xxxxxxxxxxxx>
  • To: <jawsscripts@xxxxxxxxxxxxx>
  • Date: Sat, 28 Jul 2012 08:32:23 -0400

Hi

I will share my experience with attempting to update JAWS 13 to the latest
build 1005. Perhaps this might help you. When I received the automatic
notification that an update to JAWS 13 was available I proceeded with the
update. Unfortunately the update failed. I didn't think that much about it
since jaws was currently working fine for me. When I logged into my various
wepsites later that day to begin work I suddenly found that JAWS could no
longer interact with them. JAWS could not see the information that was
displayed in various fields and I could not activate or edit the edit
fields. This was not true on all websites or all pages, just a few. In my
case, I could not do any work without these pages. As a short term fix, I
loaded JAWS 12 and everything worked fine.

I called FS tech support and they said to reinstall the new build 1005,
which I did and this did not fix the situation. I called FS again and they
said to uninstall JAWS 13 and the shared components,because the problem was
with the shared components. I did this, and then reinstalled build 1005.
Unfortunately the problem remained the same. So, I uninstalled JAWS 13 again
along with the shared components and reinstalled build 924. Everything now
works normally again. The bottom line is that either my download of build
1005 was corrupted or there is some kind of bug in build 1005 that will not
work for me. So, I will skip using build 1005 and try the next one when it
is released. JAWS 13.0.924 is the most stable and smoothly functioning build
I have had in several years and I hopefully can stick with it for awhile.
Maybe you need to go back to build 924.

John

-----Original Message-----
From: jawsscripts-bounce@xxxxxxxxxxxxx
[mailto:jawsscripts-bounce@xxxxxxxxxxxxx] On Behalf Of Mr. Alexander Scott
Kaiser
Sent: Friday, July 27, 2012 1:30 PM
To: jawsscripts@xxxxxxxxxxxxx
Subject: [jawsscripts] Re: latest update of aim 7.5 not working with the
latest update of jaws 13.0
Importance: High

The sign on screen is not working
----- Original Message -----
From: "Roy Nickelson" <roylee@xxxxxxxxxxxxxx>
To: <jawsscripts@xxxxxxxxxxxxx>
Sent: Friday, July 27, 2012 5:38 AM
Subject: [jawsscripts] Re: latest update of aim 7.5 not working with the
latest update of jaws 13.0


> coud you explain what is not working and then I can try to assist?
> Roy
> ----- Original Message -----
> From: "Mr. Alexander Scott Kaiser" <alexander.kaiser@xxxxxxxxx>
> To: <jawsscripts@xxxxxxxxxxxxx>
> Sent: Thursday, July 26, 2012 11:10 PM
> Subject: [jawsscripts] latest update of aim 7.5 not working with the 
> latest update of jaws 13.0
>
>
> Attention List:
> Hi my name is Mr. Alexander Scott Kaiser with an aim compatibility 
> question.
> Does the latest release uppdate of aim 7.5 work with the latest 
> release update of jaws 13.0? I am having a problem with aim not 
> cooperating with jaws. What Can I do to trubble shute this problem? I 
> uninstalled and reinstalled the latest updated release of aim 7.5 and 
> I just recently updated my computer to the llatest release of Jaws 
> 13.0. What Can you do to help me?
> Sincerely,
> Mr. Alexander Scott Kaiser
> P.S. thank you and your help is greatly appreciated __________�
>
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