There may not be a single answer to your query, sometimes a firewall package can cause these types of problems. See if you can take down the error code on the web page when you hit the problems with Windows Update, you can then search through the list of errors and thereby get a fix on what may be causing the problem. Regards. Tristram Llewellyn Sight and Sound Technology Technical Support www.sightandsound.co.uk ----- Original Message ----- From: Paul Roberts To: jaws-uk@xxxxxxxxxxxxx Sent: Monday, April 03, 2006 9:49 PM Subject: [jaws-uk] windows update Hi all, have just tried to do a windows update but during the update I kept getting several error messages including one which said that I had to restart my machine and so I did but when I relaunched outlook, I felt that I wasn't getting any mail through. I did send myself several test messages which came through after about ten minutes. I am using windows me and JAWS version 5 so can someone please tell me what I am meant to do if I have to finish off this windows update. Regards Paul. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq