[jaws-uk] Re: terminal services
- From: Andrew Hodgson <andrew@xxxxxxxxxxxxxxxxx>
- To: "jaws-uk@xxxxxxxxxxxxx" <jaws-uk@xxxxxxxxxxxxx>, Jaws US <jfw@xxxxxxxxxxxxx>, Blind Network list <blind-sysadmins@xxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 20 May 2009 14:35:39 +0100
Hi,
There are multiple approaches to this:
You do need to have JFW installed on the servers you are going to use it on
with the Remote Desktop feature, but there are ways of making this more
appealing to the IT staff.
In ActiveDirectory, you can install the remote administration kit, which
installs all AD tools onto your local machine. You then need to be assigned
the correct permissions in AD, but we do this all the time for the helpdesk
guys, to allow them to change passwords etc. This is actually far more secure
than allowing connections to a server.
Not sure about the Citrix part, but if you do need to install JFW onto the
servers, I would advise installing it onto maybe one or two machines, which
have access to ActiveDirectory and Citrix remote consoles.
Hope this helps,
Andrew.
________________________________________
From: jaws-uk-bounce@xxxxxxxxxxxxx [jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of
Brian Dalton [brian_dalton@xxxxxxxxxx]
Sent: 20 May 2009 12:15
To: jaws UK; Jaws US; Blind Network list
Subject: [jaws-uk] terminal services
Hi,
Appologies for the cross posting,
I am a helpdesk analyst, using jaws version 10, supporting a number of users in
an Airline.
In my work, I am using many different applications. However, as a jaws user,
there are some that are restricting me from offering the kind of support that I
need to provide.
We use an application called active directory, to unlock user accounts, and
change passwords on a regular basis. My understanding is that, jaws is sitting
on my c drive on my pc, and the application is sitting on a server. So, when I
load up active directory, I get no speech from jaws.
I will shortly be using an application called ConsoleOne, to change citrix
passwords for users, and the same rules apply. Jaws is on my c drive, and the
application is on the server.
I have remote desktop for jaws, on my jaws licence.
Do I need to have jaws loaded on each server that I am trying to access through
terminal services? Or is it possible for me to do this at all.
Appologies for the long mail, all help would be appreciated.
Brian.
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