I pressed enter after I got to set up, waited 15 minutes before phoneing my supplier and just as I was explaining the problem, hey Presto Jaws begun speaking and everythin went well from there, even the update. the only problem I have now is ,in Hotmail jaws is saying "clickable" each time I land on a new location on a page, e.g. Subject, clickable, To, clickable, no doubt I will find a turn off switch for this somewhere as I haven't been through all the settings yet. Thank you all for your help _________________________________________________________________ Who's friends with who and co-starred in what? http://www.searchgamesbox.com/celebrityseparation.shtml** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq