[jaws-uk] Re: help with image verification
- From: "Flor Lynch" <florlync@xxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Sat, 4 Jun 2005 17:28:45 +0100
The problem would be, that they already offer a service by telephone,
etc., which is a sop or a 'reasonable accommodation' for
visually-impaired customers. Believe it or not, Yahoo! did telephone me
once, about five days after the problem. It might be quicker if you can
get sighted assistance to read the word that is to be verified and then
proceed. This verification method is now a worldwide problem, and it
affects many more Internet services than yahoo. An alternative is to
drop yahoo.co.uk in favour of some other usable provider.
----- Original Message -----
From: "Andrew Summers" <asummers14@xxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Saturday, June 04, 2005 4:25 PM
Subject: [jaws-uk] help with image verification
Hello,
When I have composed an E-Mail and tried to send the
message I some times get the image verification before
the E-Mail is sent to the recipient.
It is not accessible.
Has any one had this problem with there yahoo mail
account as well?
I think that they should get reported to the DRC about
it so that they can deal with them about the image
verification issue
The issue here is that JAWS or any screen reader is
not able to read any of the words in the edit field so
that means that it makes it more and more difficult to
the blind user and you can not carry on until you have
filled in what is on the screen first.
What can I do to resolve the issue here.
In the week I phoned them up and told them the issue
and all they told me is it is to stop Spam and so I
rote to yahoo customer care about it and they have
never rote back to me and they always say they will
respond with in 48 hours.
Guess what they have not done what they say they do
they have not rote at all about it.
Andrew Summers
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