Hi Lior, Thank you for your suggestion of sending feedback to Freedom Scientific. As you will have seen from my later message, I found the problem was not directly related to Jaws. However, if it had been, my intention was to send feedback to both My Jaws supplier's support team, and freedom Scientific. Alexander Shannon ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq