Hello John Thank you for your reply and I will try it out. Thanks Marcia -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of John Wells Sent: 08 February 2015 08:43 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Un read E mails Marcia try doing the following:- In Windows Live Mail: 1 Press ALT for the ribbon bar. 2 Press right arrow until you get to "View" ribbon. 3 Press down arrow to get to the lower ribbon. 4 Then press right arrow until you get to the "layout" ribbon group and press ENTER on it. 5 Then press down arrow to get to "reading pane" and press ENTER to activate the button. 6 Down arrow to "Off" and press ENTER on it. If you still struggle after turning the reading pane off carry out steps 1 through 4 and then down arrow to "message listview" and use similar steps to put this on "Single line view". John Wells. -----Original Message----- From: Marcia Holder Sent: Saturday, February 07, 2015 8:34 PM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Un read E mails Hello I have Jaws 16 windows 7 outlook 2010 For some reason since I installed jaws 16, jaws has stop reading the number of unread e mails . What setting do I have to change for Jaws to read them again. Thanks Marcia ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ----- No virus found in this message. Checked by AVG - www.avg.com Version: 2015.0.5645 / Virus Database: 4281/9073 - Release Date: 02/07/15 ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq