Alexander, If you are experiencing problems regarding the message field in windows live mail, try the following. When opening an e-mail if the words “contacts field not found” or “subject field not found” simply do the following:- Go into windows live mail and then 1 press insert v 2 in the search edit field type in the word message. 3 arrow down to message header field where you will hear message announcement checked. 4 uncheck this and tab to ok and then press enter. Hope this helps. John Wells. -----Original Message----- From: Alexander Shannon Sent: Monday, February 09, 2015 10:17 PM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Un read E mails Hi Marcia , John and all, I have been following this thread with some interest, but up until now I didn't have the same problem as Marcia described at the beginning of this thread. However, after making some minor modifications to my computer set-up, in respect of backup software, I have found I am experiencing the same problem as Marcia described, on a computer with a very similar set-up. Having followed the thread and tried to implement the changes John describes, I find I am having problems as, like Marcia, I am using Outlook 2010, and, John, please correct me if I'm wrong, but I believe you referred to using Windows Live Mail, and gave the steps for that client. I've tried to follow the instructions given, but I get stuck at The point where "message listview"is mentioned, as I can't seem to find that setting in Outlook 2010. Please can someone clarify whether "Message List View" is something I should be able to see in Outlook 2010. Thank you in advance for any replies. Alexander Shannon ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ----- No virus found in this message. Checked by AVG - www.avg.com Version: 2015.0.5645 / Virus Database: 4281/9084 - Release Date: 02/09/15 ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq