Hi Barbara, I think Tom's suggestion is good right now. I don't want to sound like a profit of doom, but if you are getting bombed out of an AVG update, it could be a worry. Likewise a JAWS update. Have you tried simply updating AVG 7.5? It is still being supported until the end of this year. I would also suggest you do a Windows Update, and just go for the critical security updates. If all else fails, it may be that you could go for a System restore, to a date prior to the present problems. George. ________________________________ From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Barbara Wilson Sent: 30 July 2008 18:17 To: jaws-uk Subject: [jaws-uk] Thanks and more problems Thanks to all who gave me advice re my PC problems. I am going to update all security software and give the PC a good clean and see what happens. I have installed AVG 7.5 for now and am trying to update JAWS 9 so I can install AVG 8. Whenever I try to open the link Phil sent me to free AVG 8, the Internet closes, so not sure if the problem is me or then. Also, I have downloaded the latest May JAWS 9 update but whenever I select the saved application and Enter on it nothing happens. If I use the JAWS Cursor and Left Mouse Button a rename file window appears. Any ideas? I'm having one of those days when you wish computers had never been invented! Barbara Wilson T: 02887784046 M: 07917710779 E: (home) barkingbabs@xxxxxxxxxxxxxxx E: (office) info@xxxxxxxxxxxxxxxxxx W: (home) www.justgiving.com/cyder W: (office) www.creativeeyes.co.uk Skype: (from computer) creativeeyes Skype: (from phone or mobile) 02892811500 Windows Messenger: creativeeyes@xxxxxxxxxxxxx