Hi, Unfortunately, the experience shows that it will loose a key, but you can get the key count reset online by the www.fsactivate.com website. Thanks.A Ndrew. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of jim.doc Sent: 12 September 2005 20:40 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re-formatting and jaws. Hi, Can someone tell me what to do if I re-format my computer with regards to re-installing jaws 6.2? Will I lose a key and do I inform S & S before re-formatting? Thanks in advance. Jim MSN Address: jim.doc@xxxxxxxxxxxx SKYPE Address: jimdoc ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subjectúq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq