[jaws-uk] Re: Problems with Jaws 6.1
- From: <tim.pennick@xxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Fri, 15 Apr 2005 12:00:10 +0100
Hi Joan,
I was surprised to hear about this problem, because for me, so far, 6.10 seems
to be a good release. There are several problems that had cropped up in 6.0,
which seem to have disappeared, and I haven't yet found any new ones. I'm
usually fairly sceptical about new releases of JAWS, so was pleasantly
surprised by this one.
It may be worth re-installing version 6.10, but not making this your default
version. This way you could try it out, and if you get the same problems,
reporting them to support@xxxxxxxxxxxxxxxxxxxxx, who seem to be a lot more
on-the-ball than they used to be.
If
you have several versions of JAWS installed you can choose which one comes up
when you restart the computer, by starting that version of JAWS from the
desktop and then going into options->basics, and checking the 'automatically
start JAWS' box for that version. Don't try this if you're not confident about
any of the steps involved.
Regards,
Tim
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On
Behalf Of Joan Muir
Sent: 15 April 2005 10:50
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Problems with Jaws 6.1
Hi, Tim,
Thanks very much for replying to this.
I did uninstall Jaws 6.1 and the original version, 6.0, is working beautifully.
I therefore feel the problem was with the new version. Why I don't know.
I had already done a defrag, checked for spyware and run my virus checker and
all proved fine.
I really was horrified at the problems that were thrown up last night. Dear
knows what caused them. I even wondered if I had installed the wrong version of
6.1 but I had checked thoroughly to make sure I was downloading the one for
Windows XP.
All's well that ends well, I suppose, but I was frazzled by the end of the
evening!
Best wishes,
Joan.
----- Original Message -----
From: tim.pennick@xxxxxx
To: jaws-uk@xxxxxxxxxxxxx
Sent: Friday, April 15, 2005 10:32 AM
Subject: [jaws-uk] Re: Problems with Jaws 6.1
Joan,
I could be wrong, but this doesn't sound like a JAWS problem to me. You could
prove whether its a problem with this particular version of JAWS by reverting
to your last version. All you need to do is locate the last version of JAWS
you installed, by going to your desktop and hitting the letter J a few times
till JAWS says the last version you installed, then hit insert-f4 to close your
currently running version of JAWS, return to the desktop with windows-M, and
hit enter which should open the old version of JAWS. Your problem sounds more
like a virus to me.
Regards,
Tim Pennick
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On
Behalf Of Joan Muir
Sent: 14 April 2005 22:07
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Problems with Jaws 6.1
Hi, Folks,
I've just installed 6.1 and am having all sorts of stupidity with it. Using
Windows XP.
All seemed ok till I started to play all-in-play poker when I couldn't get it
to work properly. Tried to bring up configuration manager and Jaws got itself
all confused, wouldn't read, and then didn't do anything. Wouldn't get out of
it either and I couldn't close down all in play. Eventually used windows key
and m to try to get to desktop, when it kept saying Control Windows M. This
type of thing kept happening and I tried start menu and u, but it only decided
to shut down when I held in the computer switch, though only for a second when
it began to shut down naturally.
Have spent the evening fighting with this and tried to uninstall 6.1 but could
only go to control panel. It only gave me the option of repair or cancel when I
wanted to uninstall so I repaired it but the same things happen. It's
horrendous really.
How can I get rid of 6.1?
Any help would be gratefully received!
Joan.
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