Hi Chris, Outlook XP is apparently Outlook 2002. I do have folder list checked and tabbing into the message list sometimes works. Alas, When trying to arrow through the folder list the next folder isn't always spoken (and not highlighted). When this happens the message list of the said folder is not visible to jaws, that is, no messages are highlighted but a "ghost" window (not visible to a sighted person) appears and jaws speaks "no links". Yet when I tab again, the message list appears. And no preview pane or auto preview are checked. Most bizarre! Thanks again! Andy -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Mullins, Chris Sent: Friday, January 04, 2008 10:51 AM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Outlook XP cursor problem Andrew I'm not sure what Outlook XP is as I only know them as Outlook 2000, 2002, 2003 and 2007. In the case of 2000 and 2002, make sure the 'Folder list' option under the View menu is checked. This gives you two panes, one containing the list of folders which you arrow up and down and the other containing the messages related to the selected folder. Use tab to move between the panes. I haven't used 2007 but in 2003, you need to press enter on the folder before tabbing into the reading pane, otherwise the reading pane contents do not change. HTH Chris -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Andrew McCallie Sent: 04 January 2008 09:02 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Outlook XP cursor problem Hi Folks, Firstly, a Happy New Year to you all! I've recently decided to give Outlook XP a go instead of Outlook Express and have the following problem in a fully updated Outlook. That is, all apparent service packs, updates installed. I am running Jaws 9.0, XPSP2 Home on a dual core 3.4 GHz, 1gig RAM DEL 5150 system with a ATI Radion x600 video card with the latest driver. Display set to Windows Classic, resolution 1024 x 728 and 32 bit colours. When cursoring through the tree view of Outlook, that is, through the personal folders, calendar etc jaws initially reads the first folder it lands on then I'm unable to cursor anymore. To move to the next folder in the list I have to tab into the message list of the folder and back out to the tree view again. Also, when cursoring to a folder, it would appear to jaws a blank window opens saying "no links", then if I tab again it goes into the message list. All this happens very sluggishly. Visually, apparently, what is happening is when cursoring through the folders, the first one jaws lands on is highlighted, then when cursoring further, the next and previous folders are not highlighted and this is when the "blank" window opens which actually has messages in it but they aren't highlighted and jaws doesn't read them until I tab again when the messages are displayed. The preview pane is disabled. Incidentally, the same problem appears in Jaws versions 7.1 and 8.0. Any advice on fixing this problem would be much appreciated! 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