[jaws-uk] Re: Outlook XP cursor problem
- From: "Mullins, Chris" <Chris.Mullins@xxxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Fri, 4 Jan 2008 10:50:35 -0000
Andrew
I'm not sure what Outlook XP is as I only know them as Outlook 2000,
2002, 2003 and 2007. In the case of 2000 and 2002, make sure the
'Folder list' option under the View menu is checked. This gives you two
panes, one containing the list of folders which you arrow up and down
and the other containing the messages related to the selected folder.
Use tab to move between the panes. I haven't used 2007 but in 2003, you
need to press enter on the folder before tabbing into the reading pane,
otherwise the reading pane contents do not change.
HTH
Chris
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Andrew McCallie
Sent: 04 January 2008 09:02
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Outlook XP cursor problem
Hi Folks,
Firstly, a Happy New Year to you all!
I've recently decided to give Outlook XP a go instead of Outlook Express
and have the following problem in a fully updated Outlook. That is, all
apparent service packs, updates installed. I am running Jaws 9.0, XPSP2
Home on a dual core 3.4 GHz, 1gig RAM DEL 5150 system with a ATI Radion
x600 video card with the latest driver. Display set to Windows Classic,
resolution 1024 x 728 and 32 bit colours.
When cursoring through the tree view of Outlook, that is, through the
personal folders, calendar etc jaws initially reads the first folder it
lands on then I'm unable to cursor anymore. To move to the next folder
in the list I have to tab into the message list of the folder and back
out to the tree view again. Also, when cursoring to a folder, it would
appear to jaws a blank window opens saying "no links", then if I tab
again it goes into the message list. All this happens very sluggishly.
Visually, apparently, what is happening is when cursoring through the
folders, the first one jaws lands on is highlighted, then when cursoring
further, the next and previous folders are not highlighted and this is
when the "blank"
window opens which actually has messages in it but they aren't
highlighted and jaws doesn't read them until I tab again when the
messages are displayed. The preview pane is disabled. Incidentally, the
same problem appears in Jaws versions 7.1 and 8.0.
Any advice on fixing this problem would be much appreciated!
Cheers,
Andy
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