Here's one Microsoft Knowledge Base article which refers to size. http://support.microsoft.com/kb/918069 If you have a large mail collection, then Outlook is probably the best option, as opposed to Outlook Express. George. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Dorothy Ingram-Gorban Sent: 28 November 2007 23:44 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Outlook Express problem explained brain it is not hard really. suppose I think now I sent an email in October last year to so and so, my sent items list is in date and time order and I just jump down the list and find it. I have lots of subfolders some called Technical or Fred or Mary or Miscellaneous . they are all useful . The Jaws list comes into a Specific folder and each time I think I will delete that I find a reason for not doing it. In any case the person who researched it said he found on the MS knowledge base that it was a known problem in OE. surely 1 or 2 Gb is no big deal if you use that programme a lot ? also why should deleting temporary files be a fix for it? Additionally I have never understood Dbx files why are they created , only OE can read them . Rashni my recycle Bin is just like yours but I am scared to empty it. My OE did a Compacting again today.. Can anyone good at nipping around MS knowledge Base find that OE problem? I cannot contact the person who diagnosed the problem but if it is known can someone find the Dorothy link to it please ? Dorothy ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.16.9/1155 - Release Date: 27/11/2007 20:30 No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.16.9/1155 - Release Date: 27/11/2007 20:30 ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq