Sue From your message I rather gathered that what you want is to upgrade from Office 2002, as you mentioned Word, etc. I have JAWS 6, XP Home and Office 2003. I bought the Office software and installed it when I got my PC. I can't remember where from, but it might have been Amazon. I don't think you can get it free, but if you just want the basics as I did it won't cost you an arm and a leg. Wendy _____ From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Robin Clayden Sent: 12 February 2008 09:04 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Microsoft update. Hi Sue, Don't get confused between upgrades and updates. As George said, go to windows update, which should be in your tools menu when you're in internet explorer, or it might even be in your start menu. Have a read through the page and it should say to you something like check to see if there are any updates for your computer. This means there may be stuff for the system currently installed in your pc,. It will show you things like SP2 and critical fixes that you can get all for free. Just follow the prompts and you should be ok. You might have to accept a licence agreement along the way, and look out for updating to Internet Explorer 7, don't install that because your version of Jaws can't cope with it. You need at least jfw 7.1 I think before you can go use IE7. Another thing you can do is go to start, settings, control panel, and select system. In here work your way along to Windows update tab. There are 4 options you can choose from. Just personal preference, I have my home pc set to the second option, download updates but let me install them. This means that whenever there are any freebies for updating my system, they will appear in the notification area system tray, prompting you to install them, but it allows you to review what they are before you continue. hth, Robin -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of sue morgan Sent: 11 February 2008 22:24 To: Jaws; jaws-users-list@xxxxxxxxxxxxxx Subject: [jaws-uk] Microsoft update. Hi. I'm using Jaws 6 with Windows XP and Microsoft 2002. I'd like to upgrade to the latest version of Microsoft and I'm wondering if anyone can tell me the best way to do this. I've been onto the Microsoft website, and there are links for the various applications such as Outlook, Word, Access etc, but I'm wondering if there's an update for everything. I would also like to know if the upgrade is free? Thanks for any advice on this. Sue. e-mail sue@xxxxxxxxxxxxxxxxxx mobile 07968825286 msn sue@xxxxxxxxxxxxxxxxxx skype suemorgan1006