The link in Mujtaba didn't work, here's the link again: http://support.microsoft.com/kb/918064 Belinda -----Original Message----- From: Mujtaba Merchant Sent: Thursday, May 17, 2012 9:35 AM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Microsoft Word Problem What a mess! Check the link below, it may have the right solution to your problem. There are so many blogs that discuss this issue. Looks like life is just getting simpler by the moment thanks to google and Microsoft (apologies for the sacarsm) http://support.microsoft.com/kb/918064http://support.microsoft.com/kb/918064 <http://support.microsoft.com/kb/918064http:/support.microsoft.com/kb/918064 > Mujtaba Merchant Bangalore, India -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Barbara Wilson Sent: Thursday, May 17, 2012 1:32 PM To: JAWS-UK Subject: [jaws-uk] Microsoft Word Problem Using Word 2010 and Windows 7. Every time I close Word I get a message saying the file is in use by another program, and I select okay. Then it says changes have been made to the normal template and asks if I want to change them. This happens even after I have saved my document, or if I have opened a document but made no changes to it. Is there any way I can get rid of this message? Thanks. Barbara ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq