Hello Jim, Yes, you most definitely can move your emails to any folder of your choice. However the incident you illustrated below in your mail is really strange. Because if you have moved the email to your inbox it should be in your inbox. Do you know how to perform a search in outlook? Have your focus in any of the folders, for example Inbox, press control and the E key to bring up the search dialog box, in your edit field if you remember the subject line of the email message type it there and hit enter. Give it a minute to search, press tab a few times to reach the search results. Hopefully the email you are looking for will be found in the search results, you can use the down arrow key to know all the results the search has bought up for your search criteria. Mujtaba Merchant Bangalore, India -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Jim Williams Sent: Sunday, May 27, 2012 11:51 PM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Life isn't fair was RE: Outlook 2010tells lies Hi Mujtaba, After your message I went into the unread folder and found several messages that had not gone directly into my In-box so I sorted through them. I went into that same folder this morning and found an urgent message that had also gone directly into my In-box. As my wife had the information requested withing this message I could not respond so I attempted to move this message into the In-box using the keystroke, Ctrl+Shift+V. JAWS announced that it had been moved but when I went back into the In-box folder the message was not there and it had disappeared from the Unread Mail folder. I've searched all the folders within Outlook but can't find any trace of the missing message. I assume you can move messages from the Unread Mail folder to where you want it to be? I'll just have to hope that company re-send the e-mail as it relates to our forthcoming holiday or I might need a cave to hide out in for a few days. Jim Williams -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Mujtaba Merchant Sent: 25 May 2012 07:05 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Life isn't fair was RE: Outlook 2010tells lies Hey Jim, See if you can get to the unread mail folder in outlook, the keys are Control Y to bring up the folders list view. The unread mail folder is under Search Folders, use the right arrow key to open sub folders under this. Mujtaba Merchant Bangalore, India -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of jim o'brien Sent: Friday, May 25, 2012 9:41 AM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Life isn't fair was RE: Outlook 2010tells lies hi jim, i am havingg the very same problem. using jaws 11 and windows 7 when i go to my in box i am told i have 44 unread messages yet, i can only count7. where are all these messages? jim o'brien skype jimaggie1 ----- Original Message ----- From: "Jim Williams" <jwbr33694@xxxxxxxxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Thursday, May 24, 2012 9:58 PM Subject: [jaws-uk] Life isn't fair was RE: Outlook 2010tells lies > Hi Folks, > > I'm answering to my own message because, somehow or other, > the problem has been solved. > > As I said in my original message, I counted through my list > in the In-box from top to bottom and only found the 6 unread > messages for my wife. > > I went back into Outlook about 15 minutes ago and wanted to > look at a message I had saved higher up in the list. I > started working my way up from the bottom and yes, those > missing 60 odd unread messages had re-appeared. > > Honestly, no wine, beer or long hours in the sun, those > messages were not there when I checked from top to bottom of > the list. So why should they be visible when checking in > reverse. > > Life's not fair! > > Jim Williams > > -----Original Message----- > From: jaws-uk-bounce@xxxxxxxxxxxxx > [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Jim > Williams > Sent: 24 May 2012 20:02 > To: bcab@xxxxxxxxxxxxxxxxx > Cc: jaws-uk@xxxxxxxxxxxxx > Subject: [jaws-uk] Outlook 2010tells lies > > Hi Folks, > > Using JAWS 13 and Office 2010 > > I seem to recall messages on my problem a few months ago but > don't remember seeing a solution. > > I did not use my PC for a couple of days and when I came > back to use there were nearly 200 messages waiting for me. > I went through them all, deleted most, kept a few and only > left about 6 messages unread as they were for my wife. > > On checking, using Ins+PgDn, to find out how many messages > were left in my In-box I was amazed to hear from JAWS that I > had 67 messages as were unread with a total of 163 messages > in my In-box. I counted the messages and found there were > only 103 messages, including the 6 messages that are for my > wife's attention. > > I closed down the computer and restarted about 15 minutes > later and checked again and got the same number of messages, > 163 in the In-box. Lies, dam lies. > > Any theories? > > Jim Williams > > ** To leave the list, click on the immediately-following > link:- > ** > [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on > the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ------------------------------------------------------------ ---------------- ---- No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.455 / Virus Database: 271.1.1/5018 - Release Date: 05/23/12 18:41:00 ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq