Hi George, I contacted S & S and spoke with Tris. He said he had had a similar problem with another user and is now sending the system information file off to F.S. Hopefully they will come up with a solution as everything checks out correctly - English, etc. Thanks for your help and support. Regards Val Brown -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of George Bell Sent: Wednesday, March 16, 2005 12:21 PM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: INSTALLING JAWS 6.0 Hi Val, Are you using English Windows, or a foreign version? If you do have standard Windows, then with that error message, I'd suggest you call 01604 798070 (Sight and Sound) and bend someone's ear. George. _____ From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Val Brown Sent: 16 March 2005 12:03 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] INSTALLING JAWS 6.0 Hi George and Pete, Thanks for your support over the installation of V6. I took the plunge last evening and it succesfully loaded. The only worrying thing was that I got a message right at the end saying that it was not authorised for this language. What should I do now? Yes our Company's Firewall is very good - it seems to let all sorts of 'spam' through which are not very nice and there seems to be no way of stopping them, but when it sees the authorisation information for JAWS it deletes it. No rhyme or reason. Regards Val Brown _____ This Message has been scanned for viruses by McAfee Groupshield.