Hi George and Pete, Thanks for your support over the installation of V6. I took the plunge last evening and it succesfully loaded. The only worrying thing was that I got a message right at the end saying that it was not authorised for this language. What should I do now? Yes our Company's Firewall is very good - it seems to let all sorts of 'spam' through which are not very nice and there seems to be no way of stopping them, but when it sees the authorisation information for JAWS it deletes it. No rhyme or reason. Regards Val Brown