[jaws-uk] Re: How does one remove an authorisation key from a machine running the latest jaws 6 ILm version

  • From: "Tristram Llewellyn" <tris-l@xxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Fri, 3 Jun 2005 14:03:36 +0100

Hello

There are two points here I'd like to make which would of some help.

The first is that since there is no way currently saving an authorisation
back to anywhere to be retrieved again, therefore the only situations in
which you should use the "remove authorisation" feature in Jaws is:
a)    If you are going to be passing/selling/or no longer use Jaws on a
machine which has had Jaws on it already and you therefore want to protect
your Jaws serial number being used by anyone else.
b)    If you are directed specifically to do so by technical support from
Freedom Scientific or ourselves for some reason.
c)    You have a brand new Jaws with different serial umber that you wish to
wish to authorise on the machine which presently has in installed ILM Jaws
on it.

Secondly as regards maintenance or system alteration, it is a good idea if
you know you are going to change or upgrade a component on your system then
it is an idea to have a look at how many authorisation keys you have access
to, because when a component changes currently this will re-trigger the
activation process.  If you know this is going to happen beforehand then one
can arrange either with us ideally or FS if out of UK office hours to put at
least one activation ready for you to collect after whatever has been
carried out.

You can check the activation status of your Jaws provided you have the
serial number for you Jaws hand and can enter it into this site.  Go to:
https://secure.freedomscientific.com/RNBO/Home/Installs_View2.asp and enter
your serial number in and press the "submit" button, and it will show you
details of your license including "Activations remaining", there is an
activation reset form at:
http://www.freedomscientific.com/_vti_Activate/Activation_Reset_Form.asp

If you have a Quella Jaws 5.0 then for the moment this is a viable backup
option if all else fails on the ILM activation front until such time as the
ILM count can be reset for you etc.

Hope that is useful.

Regards.

Tristram Llewellyn
Sight and Sound Technology
Technical Support
www.sightandsound.co.uk

----- Original Message ----- 
From: "Alexander Shannon" <alexacts2v4@xxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Thursday, June 02, 2005 10:20 PM
Subject: [jaws-uk] Re: How does one remove an authorisation key from a
machine running the latest jaws 6 ILm version


Hello George,

Thank you for this answer.  I will do exactly what you suggest when I need
to remove my jaws authorisation.

.
Alexander Shannon

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