Hi Steve, The ILM system is new, and unfortunately like all new systems, there are teething problems. Yours would be a good test case to follow through to see if Freedom Scientific can establish what happened here. I'll see if this can be done. George. > -----Original Message----- > From: jaws-uk-bounce@xxxxxxxxxxxxx > [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Stephen > Sent: 02 June 2005 20:56 > To: jaws-uk@xxxxxxxxxxxxx > Subject: [jaws-uk] Re: How does one remove an authorisation > key from a machine running the latest jaws 6 ILm version > > Well George > > That sounds fine in principle, and I did exactly that last > week when I upgraded the memory in my computer. However, when > I went to reauthorize my copy of jaws 6.1, the ILM site said > that I had no allocation left. So I can confirm, by bitter > personal experience that although that menu item strips your > computer of an authorisation token, it DOES NOT return the > token to FS so you can use it again. > > In my case, authorisation was refused until I had sent an > e-mail to FS who, > 18 hours later, replied that my count had reached zero and > they had returned me to a full authorisation count. > Unfortunately, this left me with only a 40 minute version of > jaws, which was totally inadequate for me to record a TV > programme I particularly wanted to watch. > > I hated the awful floppy disc key authorisation system and I > hate this ILM system almost as much. > > Steve Green > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > This Message has been scanned for viruses by McAfee Groupshield. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subjectúq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq