It sounds like you have Outlook Express set to *Group messages by conversation*. I think this means that all the messages with the same title go into one message, making it easier to sort large numbers of messages. If you want to change this, drop down the view menu, and in the sub-menu of Current view check Show all messages. Barry ----- Original Message ----- From: "John Pudney" <john.pudney@xxxxxxxxxxxx> To: "Jaws uk" <Jaws-uk@xxxxxxxxxxxxx> Sent: Monday, March 07, 2005 5:32 PM Subject: [jaws-uk] Hidden e-mail messages Hi all, I do not know if this is a Jaws problem, but can any body tell me why when some messages arrive in my in-box for Outlook Express to the left of the message appears a small box containing a plus sign. If I press my right arrow key the plus changes to a minus and more messages appear on the screen. Also, at the moment when I send an e-mail, although it goes alright it does not appear in my sent box. I don't know if the two things are connected. Any ideas please.John. t ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq