Not sure about the first part, but there's an option in OE where you send messages, but they're not kept in the Sent items folder. If I remember correctly, you can change this in the tools menu. I think it's in options. I can't remember which part, but there's a tab which says something like automatically save copies of sent messages in the sent items folder. I think it's a check box that needs to be ticked. Jill. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On Behalf Of John Pudney Sent: 07 March 2005 17:32 To: Jaws uk Subject: [jaws-uk] Hidden e-mail messages Hi all, I do not know if this is a Jaws problem, but can any body tell me why when some messages arrive in my in-box for Outlook Express to the left of the message appears a small box containing a plus sign. If I press my right arrow key the plus changes to a minus and more messages appear on the screen. Also, at the moment when I send an e-mail, although it goes alright it does not appear in my sent box. I don't know if the two things are connected. Any ideas please.John. t