I have, but it was a few years ago, and as I recall it took them about a week to get back to me. Cheers Alex From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of John SAVAGE Sent: 11 June 2010 06:29 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Help with accessing my yahoogroups account. Can't help with your problem, Angela, but I'd be interested to hear if anyone has ever managed to contact a real live human being at Yahoo. I have never heard of anyone achieving this. John. ----- Original Message ----- From: Angela <mailto:purlla_music@xxxxxxxxxxxxxx> To: jaws-uk@xxxxxxxxxxxxx Sent: Friday, June 11, 2010 6:16 AM Subject: [jaws-uk] Help with accessing my yahoogroups account. Hi. I'm not sure if this is a jaws related problem, but hope someone can help! Since I upgraded to jaws 11, I haven't been able to access my yahoogroups emailing list, of which I'm moderator; my password isn't being excepted, as I'm asked again and again to enter it, thus, I can't access my group's settings. I also tried contacting yahoo, and exploring their help page, but to no avail. What should I do please? Angela Purll Mobile: 07717 186 435 Email: purlla_music@xxxxxxxxxxxxxx Web Site: http://www.purlla.com